Terms and Conditions

Evaluation Purchases:
R.L.C. is proud to offer individuals a 30 day risk free evaluation offer/agreement. This offer is available to serious prospective customers to evaluate R.L.C. racing products risk free.

Items purchased for evaluation covered by our 30 day risk free evaluation offer/agreement may be returned within 30 days for full refund less actual shipping charges for qualified customers. Items must be returned in original condition. R.L.C. Enterprises, Inc. will cancel the invoice, refund by check, or issue credit to a credit card within seven days of receiving acceptable merchandise back. Items must be received by R.L.C. Enterprises, Inc. prior to 30 days from the invoice date. No R.M.A. numbers are required for return of qualified evaluation purchases. Items returned late, incomplete, disassembled or damaged will not be accepted. Damaged or altered wiring harnesses are not returnable, and will be deducted from the refund in the amount of $350.00. Sensor(s) must be returned in unused, new condition. If the sensor(s) have been determined to have been used or returned in non-usable condition, the price of the sensor will be deducted from the refund amount. If a unit has been determined to have been disassembled, i.e. the seals have been broken, the 30 day risk free evaluation offer/agreement and the warranty will be voided and the unit will no longer be returnable. Only one race logger/data logger or Chase Commander will qualify for this offer. R.L.C. reserves the right to determine if a company/individual is qualified for the 30 day evaluation offer/agreement. Companies/Individuals that may not qualify include companies/individuals we feel our units are not suited for their intended application, companies/individuals that receive a quantity discount or other special offers for ordering mulitple units, and/or companies/individuals that we feel are competitors.

R.L.C.'s 30 day risk free evaluation offer/agreement only applies to customers that purchase their units direct from R.L.C. Enterprises, Inc. Units purchased through R.L.C. dealers/distributors do not qualify for the 30 day money back guarantee, please check the dealer/distributor website for their terms and conditions.

Referral Program:
The Referral Program offered by R.LC.only applies to individuals that have or are purchasing direct from R.L.C. The name given by the individual purchasing a unit to qualify for the Referral Program must be a valid name and must have purchased a unit direct from R.L.C. Units purchased through a R.L.C. dealer/distributor are not valid for the the Referral Program. The individual whose name was given to participate in the Referral Program will receive their money within 60 days of the date of purchase.

Engineering Technical Support:
R.L.C. Enterprises, Inc. will provide FREE of charge, 30 days of phone-in technical support and six (6) months of email initiated technical support with the purchase of a new race logger or data logger. This initial 30 day period of direct phone support or email is to help you get our units working with your vehicle.

R.L.C. Enterprises, Inc. reserves the right to limit technical support services to a reasonable level at any time without notice.

Purchase Orders:
R.L.C. Enterprises, Inc. will accept orders and purchase orders by telephone, FAX, email or on-line. All purchase orders are subject to the terms and conditions set forth by R.L.C. Enterprises, Inc. Special terms and conditions must be agreed to by R.L.C. Enterprises, Inc. at the time the purchase order is placed. R.L.C. does not agree to terms and conditions that are set forth after the purchase order is placed. This is referring to boiler plate terms and conditions that are typically printed on the reverse side of a confirming purchase order. Confirming purchase orders will not be acknowledged except for quantity, price, and delivery. When you place an order with R.L.C. Enterprises, Inc. you are accepting our terms and conditions. Any modifications must be approved by R.L.C. Enterprises, Inc. in writing or will not be considered to be in effect.

C.O.D. or Credit Card Terms:
C.O.D. or use of selected credit cards is available to first time customers or companies who are unable to supply acceptable credit information. These terms are not available on larger orders or for special custom orders. Large or custom orders must be on Net 30 or prepaid.

Wire Transfers Direct To Bank:
Direct wire transfers may be used to pay for international orders. R.L.C. Enterprises, Inc. will upon request, provide the necessary banking information required to perform the transfer of funds. This information will be provided after receiving a valid purchase order.

Net 30 Credit Terms:
Instant credit terms are extended only to pre-qualified companies. All other companies are required to complete and return to R.L.C. a completed application for credit. Credit applications are not accepted for first time evaluation purchases. In order to apply for Net 30 credit terms, a company must supply R.L.C. Enterprises, Inc. with the following information. You must provide R.L.C. Enterprises, Inc. with a completed and signed credit application. You must include six verifiable credit references. Three must be out of state and one must be from California. Please provide phone, FAX, full address, and name of contact person. Your past credit history with R.L.C. Enterprises, Inc. will automatically be added to your list of credit references. You must provide the following banking information: account number, branch, address, phone, and contact person. You must provide your DUN and Bradstreet number, if available. R.L.C. Enterprises, Inc. reserves the right to deny terms to any company for any reason so do not assume that terms automatically apply. Allow up to four weeks for processing a completed credit application. Please do not ask for terms beyond that of Net 30 as they will not be approved under any condition. If your company is denied terms for any reason, R.L.C. Enterprises, Inc. will determine an alternate method of payment. Late payments may result in the immediate termination of terms and the holding of future shipments.

Prepaid Terms:
Prepaid is required for custom or large orders where the customer is unable to supply R.L.C. Enterprises, Inc. with acceptable credit information.

Shipments Outside The United States:
Orders outside the US may be subject to import duties and taxes, which are levied once a shipment reaches your country/region. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country/region to country/region; you should contact your local customs office for further information. Additionally, when ordering from this site, you are considered the importer of record and must comply with all laws and regulations of the country/region in which you are receiving the goods.

Return Of Merchandise:
Return of items ordered for evaluation that are covered by our evaluation return policy are not subject to re-stocking charges or other penalties if returned in good condition and within the 30 day evaluation period. Items are not returnable after 30 days. All other purchases not under the 30 day evaluation period should be considered final purchases, unless otherwise stated. Do not disassemble the unit. If a unit has been determined to have been disassembled, i.e. the seals have been broken, the 30 day risk free evaluation offer/agreement and the warranty will be voided and the unit will no longer be returnable. Damaged or altered wiring harnesses or DACX moduels are not returnable, and will be deducted from the refund in the amount stated on the product label. Pack your system carefully to prevent shipping damage and insure your system for possible shipping damage. You are responsible for all shipping to and from R.L.C. If the unit is not properly packaged or shipped, R.L.C. reserves the right to refuse this service and void the existing warranty. All other returns will only be accepted with prior approval and if accepted for return, may be subject to a re-stocking charge. In general, custom or larger orders are not returnable. Items used, altered, or damaged are also not returnable. R.L.C. reserves the right to refuse returns.

Limited Warranty:
R.L.C. Enterprises, Inc. warrants race logger and data logger products manufactured by R.L.C. Enterprises, Inc. against defective materials and workmanship for a period of one year from the date of purchase. If a unit has been determined to have been disassembled, i.e. the seals have been broken, the warranty will be voided. If a unit has been determined that the cause of damage is from the wiring harness or DACX module being wired incorrectly then the warranty will be voided and all damages will be the responsiblity of the customer. R.L.C. Enterprises, Inc. encrourages its customers to purchase the preconfigured wiring harnesses instead of the standard wiring harness and attaching connectors themselves to avoid the possibility of damaging the unit due to improper wiring. LCD Displays and touch screens are warranted for 90 days from the date of purchase. Sensors, harnesses, and GPS units are warranted for 30 days from the date of purchase. Sensors, harnesses, and GPS units that have been altered or damaged will have the warranty voided. For additional warranty please visit the manufactureres of the sensor or GPS unit. Light bulbs, batteries, power supplies, and accessories are not covered under this warranty. Mechanical damage, scratches, or user caused damage to the units are not covered under this warranty. The user interface of products manufactured by R.L.C. Enterprises, Inc. should not be considered covered by this warranty as these interfaces are typically subject to damage from improper hook-up or other external causes. R.L.C. Enterprises, Inc. will make the determination if warranty applies to the repair. R.L.C. Enterprises, Inc. will repair or replace, at its discretion, if it is determined that warranty applies. If warranty does not apply, R.L.C. Enterprises, Inc. will make notification before proceeding with chargeable repairs or replacement. This warranty does not apply to any product that has been subjected to misuse, accident or improper installation, nor does it apply to any product that has been repaired or altered by other than a factory authorized representative. Warranty is also voided if product is not properly packaged when returned. This warranty applies only to the original purchaser and is not transferable. Repairs not covered by warranty are guaranteed for 30 days. Repairs covered by warranty are guaranteed for the remainder of the warranty period or 30 days, what ever period is greater.

There are no warranties that extend beyond these herein specifically given.

Wiring Harnesses and DACX Modules:
The wiring harnesses and DACX modules available from R.L.C. come with pre-measured lengths and all connectors attached so that it can connect to R.L.C. sensors quickly. All race logger/data logger, wiring harnesses, DACX modules, and sensors from R.L.C. are factory tested and guaranteed to work. If a customer alters the wiring harness or DACX module in any way the warranty for the race logger/data logger, wiring harness, DACX modules, and sensors will be voided. R.L.C. offers custom wiring harnesses and DACX modules so the customer can specify the lengths of each channel. Again, R.L.C. attaches all connectors to each channel and factory tests it to guarantee quality. If the customer chooses to attach their own connectors the customer assumes all risk and the warranty will be void on the race logger/data logger, wiring harness, DACX modules, and sensors. R.L.C. is not responsible for damage done to the race logger/data logger, DACX module, wiring harness, and/or by the customer.

There are no warranties that extend beyond these herein specifically given.

Sensors:
R.L.C. offers a wide range of sensors for customers to purchase. All race logger/data logger, wiring harnesses, DACX modules, and sensors from R.L.C. are factory tested and guaranteed to work. All sensors from R.L.C. come with the connector attached so that it can connect to the wiring harness quickly. If a customer decides to use their own sensor and wire it into their system, the customer assumes all risk and any warranty on the race logger/data logger, wiring harness, DACX modules, and sensors will be voided. R.L.C. is not responsible for damage done to the race logger/data logger, DACX module, wiring harness, and/or sensors by the customer.

There are no warranties that extend beyond these herein specifically given.

Return for Warranty & Repairs:
Items may be returned for repairs to R.L.C. Enterprises, Inc. provided each item returned must have an RMA Form filled out and returned with that item. An RMA number is not needed but a completed RMA form is required for each item returned for repair. Do not disassemble the unit. If a unit has been determined to have been disassembled, i.e. the seals have been broken, the warranty will be voided. Pack your system carefully to prevent shipping damage, and insure your system for possible shipping damage. You are responsible for all shipping to and from R.L.C. If the unit is not properly packaged or shipped, R.L.C. reserves the right to refuse this service and void the existing warranty. R.L.C. Enterprises, Inc. will determine if item is covered by warranty and will repair or replace that item at R.L.C. Enterprises, Inc. option and will ship the item back to the customer the best way possible, up to a maximum cost of $20 returned shipping (R.L.C. Enterprises, Inc. discretion). Anything over $20 dollars is the responsibility of the customer to cover the difference (over seas customers will be required to pay most of the shipping charges because it is more expensive to ship over seas). If item is not covered by warranty, customer will be contacted with estimate of repair or replacement cost prior to completion of repairs. R.L.C. Enterprises, Inc. reserves the right to determine if items are covered by warranty or not. Items altered or modified by customer may void warranty if so determined by R.L.C. Enterprises, Inc. Repairs not covered by warranty are guaranteed for 30 days. Repairs covered by warranty are guaranteed for the remainder of the warranty period or 30 days, what ever period is greater.

Liability Disclaimer:
In no event will R.L.C. Enterprises, Inc. be liable for direct, indirect, incidental, or consequential damage resulting from the use of products manufactured by R.L.C. Enterprises, Inc. Products manufactured by R.L.C. Enterprises, Inc. are not to be used in products that may cause harm to others or damage to property. The user is informed that these products are components to be engineered by qualified persons only, into a system. R.L.C. Enterprises, Inc. has no control over the systems that these products are being used in, therefore accepts no liability for misuse or poorly engineered systems. R.L.C. Enterprises, Inc. is not a systems engineering house and therefore makes no claims to that. These products do not possess safety approvals such as Underwriters or the FCC. Therefore, if such approvals are necessary, it is the responsibility of the company providing the system engineering to provide such approvals.

Non-Disclosure and License Agreement For Hardware And Software Products:
This agreement is provided in hard copy form to all first time customers on their initial purchase. R.L.C. Enterprises, Inc. reserves the right to refuse sales to competitors or customers known or thought to be potential competitors of R.L.C. Enterprises, Inc. If you do not agree with any of these conditions you must return the products immediately without delay to R.L.C. Enterprises, Inc. You should not purchase R.L.C. Enterprises, Inc. products for use in the engineering development of your own products that will ultimately compete or substitute in the place of an R.L.C. Enterprises, Inc. product. If you are a competitor, do not purchase R.L.C. Enterprises, Inc. products for use in the engineering development of your own products that will ultimately compete with ours.

Schematics, manuals, support drawings, software source files, and all other documents provided by R.L.C. Enterprises, Inc. are provided for the sole purpose to aid in the development of products which use R.L.C. Enterprises, Inc. products. They are not to be used to develop products that compete with R.L.C. Enterprises, Inc. or products that are not to be manufactured by R.L.C. Enterprises, Inc. All of the information provided by R.L.C. Enterprises, Inc. is to be considered proprietary and is covered under this agreement of non-disclosure. You are also not to disclose any of the provided information to anyone outside your company without the expressed written permission of R.L.C. Enterprises, Inc.

Software products from R.L.C. Enterprises, Inc. are provided for the use on products manufactured by R.L.C. Enterprises, Inc. only. R.L.C. Enterprises Inc. software products are not to be used to develop products not manufactured by R.L.C. Enterprises, Inc.